Delayed by 30 minutes or more?
If your journey with FCC was delayed by 30 minutes or more you may be entitled to compensation. For further details click here
Keep things simply by downloading the FCC Delay Repay form click here
Send your Claim form to:
Freepost RRBR-REEJ-KTKY
First Capital Connect, Customer Relations
Department
PO Box 443
PLYMOUTH PL4 6WP
Keep things simply by downloading the FCC Delay Repay form click here
Send your Claim form to:
Freepost RRBR-REEJ-KTKY
First Capital Connect, Customer Relations
Department
PO Box 443
PLYMOUTH PL4 6WP
Credit your Oyster Card using compensation vouchers from FCC
Simply take your compensation vouchers to a FCC station within London and the ticket office will be able to credit your Oyster Card!
Upgrade your Oyster Card with Off-Peak 30% discount for free!
For some reason FCC does not inform their customers that all Annual ticket holder (Gold Card) are entitled to a discount on their Oyster Card. To Apply visit a London Underground ticket office and present your FCC season ticket and Oyster card. The Oyster Card will be upgraded for 30% discount for off peak travel!
Evening Standards 10 ways to avoid penalty fares on trains
Check out this great article about how to avoid a penalty fare. Check here
penaltyfareappeal.co.uk
The aim of penaltyfareappeal.co.uk is to support and assist you through the
process of appealing against your recently issued penalty fare. Please not
that were are not an official processor of Penalty Fare appeals.
penaltyfareappeal.co.uk/
process of appealing against your recently issued penalty fare. Please not
that were are not an official processor of Penalty Fare appeals.
penaltyfareappeal.co.uk/
10 journeys for the price of 9 with Carnet
For more information click here
Two complimentary tickets for First Capital Connect train services
If you buy a Season Ticket you can apply for two free tickets! Click here
TESCO Clubcard vouchers
Did you know £14 in Tesco Clubcard vouchers gives you a 1 year Family & Friends Railcard that usually costs £28.
A Family & Friends Railcard (formerly Family Railcard) offers a 1/3 off adult fares, and 60% off kid's fares on travel throughout Great Britain. Click here
A Family & Friends Railcard (formerly Family Railcard) offers a 1/3 off adult fares, and 60% off kid's fares on travel throughout Great Britain. Click here
Discount for 'green' cars (not as in the colour!)
FCC is offering a 10% discount for environmentally friendly vehicles when purchasing a Car Park season ticket.